GROUPON INC. PRIVACY STATEMENT FOR MERCHANTS AND VENDORS IN CANADA
Effective Date: January 1, 2022
This Privacy Policy explains how Groupon Inc., its affiliates, and its subsidiaries (“Groupon,” “us,” “our,” and “we”), collect and use your personal information when you, when acting as a merchant or vendor to Groupon, use our Canadian websites and platforms – including mobile applications, touch technologies, electronic services, social networking sites, interactive features, online services or any of our described online activities we own or control (collectively, the “Services”) – that link to this Privacy Policy.
We may modify this Privacy Policy at any time. If we make any changes that materially change the ways we process or protect your information, we will provide additional notification of the changes. You can determine when this Privacy Policy was last revised by referring to the “Effective Date” above.
WHAT IS “PERSONAL INFORMATION”
References to “Personal Information” in this privacy policy means any information about an identifiable individual or that allows an individual to be identified. Information that is aggregated and/or de-identified and cannot be associated with an identifiable individual is not considered to be Personal Information.
TYPES OF PERSONAL INFORMATION WE COLLECT
We may collect the following categories of personal information from and about you:
- Identifiers: such as your email address, physical address, phone number, advertising identifiers, device identifiers, IP address, and password for our website or for accessing the Groupon Merchant Center;
- Commercial Information: such as details about offers, vouchers, and products which you place on the Services for purchase by our customers, including details of how many times these offers were purchased;
- Internet or other electronic network activity information: such as information about how you interact with the Services, including website browsing preferences, and how you interact with our ads or other content on other pages online (e.g., through cookies and other types of device identifiers);
- Financial Information: such as your bank details in the event that you enter into a contract with us;
- Professional or Employment Information: such as your employer or job title; and
- Other information you actively send to us: such as information you send to us via email or instant messenger chats with our business consultants.
HOW WE USE PERSONAL INFORMATION
We use the personal information we collect in order to:
- Provide the services we offer as set out in the merchant agreement, including allowing you to place offers, promotions, products and services for purchase on the Services;
- Operate, maintain, and improve the Services by analyzing how you and our other merchants use the Services;
- Provide you with access to the Groupon Merchant Center and/or other tools to enable you to better manage certain promotions you run with us and receive information relating to the same;
- Contact you to discuss existing or potential future commercial agreements;
- Carry out marketing, which may involve sending you direct marketing messages and other communications that may be of interest to you via email (you may choose not to receive commercial e-mails from us by following the instructions contained in any of the commercial e-mails we send);
- Answer your questions and respond to your requests, for example in the context of providing services to you;
- Send you reminders, technical notices, updates, security alerts, support and administrative messages, service bulletins, and other requested information;
- Manage our everyday business needs, such as administration of the Services, forum management, fulfillment, analytics, fraud prevention, and enforcement of our corporate reporting obligations and Terms of Use; and
- Comply with our legal obligations, resolve disputes, and enforce our agreements.
HOW WE USE PERSONAL INFORMATION
We may share your personal information as follows:
- as required to comply with the law or legal obligations, such as to comply with legal orders and government requests, or as needed to support auditing, compliance, and corporate governance functions;
- in response to a subpoena, or similar legal process, including to law enforcement agencies, regulators, and courts (including in the United States and other countries where we operate);
- with our vendors and service providers who perform a variety of services and functions for us, such as data storage, order fulfillment, transmitting emails, and managing digital content (this includes payment services providers, data analytics providers, delivery service providers, fraud protection and prevention providers, internet service providers, and operating systems and platforms. We may share your information with such vendors subject to confidentiality obligations consistent with this Privacy Policy and on the condition that the service providers use your information only on our behalf and pursuant to our instructions;
- in the event we go through a business transition such as a merger, acquisition by another company, bankruptcy, reorganization, or sale of all or a portion of our assets;
- with other organizations in to combat fraud or criminal activity, and to protect our rights, users, and business partners, or as part of legal proceedings affecting Groupon;
- with co-marketers, social networking sites and advertising networks for advertising and marketing purposes (subject to your right to withdraw consent as described under “Your Choices”);
- with our affiliates and subsidiaries who may only use the personal information for the purposes described in this Privacy Policy;
- if the information has been aggregated, de-identified, anonymized or otherwise does not identify you personally; and
- otherwise with your consent.
YOUR CHOICES
We think that you benefit from a more personalized experience when we know more about you and what you like. However, you can limit the information you provide to Groupon, and you can limit the communications that Groupon sends to you. In particular:
- Commercial Emails: You may choose not to receive commercial e-mails from us by following the instructions contained in any of the commercial e-mails we send or by logging into your account and adjusting your email preferences. Please note that even if you unsubscribe from commercial email messages, we may still email you non-commercial emails related to your account and your transactions on the Service. You may update your subscription preferences at any time.
- Cookies and Other Technologies: You may manage how your browser handles cookies by adjusting its privacy and security settings. Browsers are different, so refer to instructions related to your browser to learn about cookie-related and other privacy and security settings that may be available. You can opt-out of being targeted by certain ad-service companies and Groupon-served ads online by using the National Advertising Initiative’s Opt-Out Tool or the Digital Advertising Alliance of Canada’s (DAAC) About Ads Opt-Out Tool. For more information review our Cookies Policy.
- Device Data: You may manage how your mobile device and mobile browser share certain device data with Groupon, as well as how your mobile browser handles cookies by adjusting the privacy and security settings on your mobile device. Please refer to the instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.
When you first visit or use the Service we may request permission to collect and use your device’s precise geolocation. You can opt not to permit the collection of this information, or permit it only when using the mobile app, but it may limit certain functions or features of the Service. You can control how and whether we collect your precise geolocation information through your device’s settings.
SECURITY OF PERSONAL INFORMATION
We are committed to maintaining the confidentiality of the information that you provide us and we have implemented an information security program that contains administrative, technical, and physical controls that are designed to reasonably safeguard all personal information.
CROSS-BORDER TRANSFER OF PERSONAL INFORMATION
We may transfer your personal information in countries other than Canada, including to the United States where our headquarters are located. As a result, your personal information may be subject to the law of the jurisdiction in which it is transferred, including any law permitting or requiring disclosure of the information to the government, government agencies, courts and law enforcement in that jurisdiction.
HOW LONG WE RETAIN YOUR PERSONAL INFORMATION
We will store your Personal Information for as long as necessary to fulfill the purposes for which it was collected, except where otherwise required or permitted by law. Once no longer required, your Personal Information will be securely destroyed or anonymized (so the information no longer identifies you).
ACCESS AND CORRECTION TO YOUR PERSONAL INFORMATION
You have the right to access your personal information and request the correction of inaccurate information, subject to limited exceptions set out in applicable laws. All requests for access and correction to your personal information must be directed to the Groupon Privacy Office by email at privacy@groupon.ca.
CONTACT US
If you have any questions or comments about our privacy practices or this Privacy Policy, please contact the Groupon Data Privacy Officer at privacy@groupon.ca.